Showing posts with label FotoDialer reviews. Show all posts
Showing posts with label FotoDialer reviews. Show all posts

Thursday, August 21, 2014

FotoDialer Reviews and Testimonials

What do your family, friends, and neighbors think of FotoDialer?  Here are just a few reviews and testimonials I want to pass along:

"FotoDialer has been an outlet that has opened up a new world for my mom.  She is in a care center and was very lonely and could not communicate with our family until we got her a FotoDialer.  Thank you!"
-Dorie

"I just wanted to let you know how wonderful the FotoDialer is.  We installed it a week ago for my in-laws.  Grandpa takes care of Grandma who is very forgetful.  This morning was the 3rd time in a week that he has fallen and Grandma has been able to get to the phone, use the FotoDialer and get help.  She said if she hadn't had the FotoDialer, she would have been useless, unable to remember numbers and too shakey to dial the phone.  Thanks, the FotoDialer has literally been a lifesaver."
-Moana 


“Everybody in the family likes it so much, especially my sighted wife. She uses it as often as I do. I am able to get hold of friends quickly without using my CCTV (magnify TV screen) to look up telephone numbers.  I can get hold of important people and places faster. I have one FotoDialer in the kitchen and another in my office. I am so used to it, I can’t do without FotoDialer. ”
-Rod (Blind)

“It’s perfect for my mother because she has a failing memory and isn’t able to remember and dial phone numbers easily. I am much more comfortable knowing she has emergency numbers and family members available when she needs them.”
-Jorge

Do you have any reviews?  Send them to sales@photodialing.com. 

See FotoDialer HERE.

Tuesday, May 14, 2013

Just Let Us Know

It has been so gratifying to see responses and reviews of FotoDialer from every day customers.  We had a lady the other day who was gushing about how FotoDialer has saved her Mom's sanity.   She explained her mom was shut off from the world because she couldn't communicate with anyone.  Then she got her FotoDialer and can now regularly communicate with loved ones and call emergency numbers without needing help from anyone else.  Stories like this are frequent and make all the hard work of creating FotoDialer worth it.

Though we almost always have positive feedback, there are always seems to be a negative one.  However, one review I saw the other day really surprised me.  At the possibility of sounding querulous or whiny I wanted to share the experience.  Please realize I am just relaying this experience to show what people should do in this situation.  The customer purchased his FotoDialer from someone on a popular site, but was not pleased with the seller.  Instead of fixing things with the seller, this customer gave the FotoDialer a bad review because of the bad time he had with the seller.  Know that this seller has no affiliation with FotoDialer other than the fact they sold a FotoDialer they had.  Because of this fact, it amazed me this customer would give the product a bad review rather than the seller who has nothing to do with the product.

One of the disappointing aspects of this review was the customer never called or emailed us to see how we could help him.  I have tried to contact this gentleman to see how we could help, but have been unable to contact him.  I have spoken with some good people that have had an issue with their FotoDialer.  When we speak on the phone, we have been able to fix most issues right over the phone.  Very frequently the issue is something as simple as they used batteries that are almost depleted of power or are using rechargeable batteries instead of alkaline batteries.  We have had only a few (and I really mean just a few) people that needed to send their unit back to us for repair.  Even then, the issues have been minor.  Our rate of perfectly functional units is far above the industry.  But, if you happen to have an issue or just have a question please feel free to call or email us.  If you are calling outside of regular business hours just send us an email.  We will be happy to respond as soon as we can.

Our toll-free number is 1-800-891-0675 and our email is sales@photodialing.com

Here is a link to our FAQ section or you can purchase FotoDialer HERE!

We hope you have a wonderful day!